Privacy Policy

1. Information We Collect
   We may collect the following types of information to provide our plumbing services effectively:

• Personal Information: When you contact us for plumbing services, we may collect personal information such as your name, phone number, email address, home or office address, and billing information.

• Service Details: Information related to the plumbing services you request, including details about leaks, clogs, pipe issues, water heater problems, or any other plumbing concerns.

• Payment Information: If applicable, payment details, such as credit card numbers or other payment methods, may be processed through secure payment gateways.

• Usage Data: We may collect information about how you use our website or mobile apps, such as IP addresses, browser types, device types, and browsing activity to improve our services.

2. How We Use Your Information
   We use the information we collect for the following purposes:

• To Provide Plumbing Services: To deliver plumbing services, including diagnosing issues, sending technicians, and performing repairs.

• To Communicate with You: To respond to your plumbing-related queries, provide updates on service appointments, share billing information, and notify you about service-related issues.

• To Improve Our Services: To analyze and improve our plumbing services, including customer support and overall service quality.

• To Process Payments: To process payments for the plumbing services rendered.

• Marketing and Promotions: With your consent, we may send you promotional materials about new plumbing services, offers, or updates. You can opt out of these communications at any time.

3. Sharing Your Information
   We respect your privacy and will not share your personal information with third parties except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who help us provide plumbing services, such as payment processors or IT support companies. These service providers are required to maintain confidentiality and use your information solely for providing services on our behalf.

• Legal Requirements: We may disclose your information if required by law, such as complying with legal obligations, responding to government requests, or enforcing our terms and conditions.

• Business Transfers: In the event of a merger, acquisition, or sale of AllFix, your personal data may be transferred as part of the business transaction. You will be notified of any such change in ownership or control of your personal data.

4. Data Security
   We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. This includes the use of encryption technologies and secure payment gateways. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
   You have the following rights concerning your personal data:

• Access and Update Your Information: You can access and update your personal information at any time by contacting us.

• Opt-out of Marketing Communications: If you no longer wish to receive marketing communications, you can opt-out by following the instructions provided in the communication or by contacting us directly.

• Delete Your Information: You may request that we delete your personal data, subject to certain legal and operational restrictions.

• Withdraw Consent: If you have provided consent for certain activities (such as marketing), you can withdraw that consent at any time.

6. Cookies and Tracking Technologies
   Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us track user behavior and preferences. You can manage your cookie preferences through your browser settings.

7. Third-Party Websites
   Our website may contain links to third-party websites that are not operated or controlled by AllFix. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.

8. Children’s Privacy
   Our plumbing services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from children. If we learn that we have collected personal data from a child without verification of parental consent, we will delete that information as soon as possible.

9. Changes to This Privacy Policy
   We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us
    If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
    AllFix Plumbing Services
    Website: www.allfix.help
    Phone: 08130317364

By using our plumbing services, you agree to the terms of this Privacy Policy. Thank you for trusting AllFix with your plumbing needs.